I was contacted by a member of the Plusnet sales team on 16/1/2017 and consequently renegotiated my fibre contract.
It was agreed that I would be sent a Hub One router for which I paid postage (payment taken on 17/1/2017).
When should I receive the router?
Thanks in advance for any information a member of the Help Team can provide.
(No help staff were available for online chat.)