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I was contacted by a member of the Plusnet sales team on 16/1/2017 and consequently renegotiated my fibre contract.
It was agreed that I would be sent a Hub One router for which I paid postage (payment taken on 17/1/2017).
When should I receive the router?
Thanks in advance for any information a member of the Help Team can provide.
(No help staff were available for online chat.)
I can see the router was dispatched yesterday so that should reach you within the next 3 to 5 working days.