cancel
Showing results for 
Search instead for 
Did you mean: 

Recent upgrade

fleetwoodswfc6
Browser
Posts: 1
Registered: ‎29-05-2019

Recent upgrade

Hi, I have just upgraded to fibre from standard broadband. Will this require a new router/ installation? If so will the router be sent automatically? Many thanks
1 REPLY 1
Jubby
All Star
Posts: 626
Thanks: 110
Fixes: 31
Registered: ‎06-08-2018

Re: Recent upgrade

Hi @fleetwoodswfc6 and welcome to the forums!

 

If you have a Hub One no configuration charges are required to receive fibre. You may notice the connection drops and reconnects temporarily when the engineer connects your service.

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional