Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
Hi @fleetwoodswfc6 and welcome to the forums!
If you have a Hub One no configuration charges are required to receive fibre. You may notice the connection drops and reconnects temporarily when the engineer connects your service.