Recent upgrade

[#1]

Hi, I have just upgraded to fibre from standard broadband. Will this require a new router/ installation? If so will the router be sent automatically? Many thanks

[#2]

Hi @fleetwoodswfc6 and welcome to the forums!

If you have a Hub One no configuration charges are required to receive fibre. You may notice the connection drops and reconnects temporarily when the engineer connects your service.

Thank you.