Recent Order - BP03134633

[#1]

Hi,

I placed my order last Thursday 04/08/16 and it has been stuck on the same stage since then on the order tracker "Checking your details".

Please could you take a look at this for me and let me know when i can expect this stage to be completed and when i can expect my broadband to be setup and completed?

Thanks,

Lewis

[#2]

Hi Lewis,

I'm sorry to see there's been no progress on the order yet for some reason.

I'm flagging this up to our provisioning team straight away.

UPDATE: someone has agreed to pick up your order this afternoon so you should see a reply to ticket 130884719 soon.

[#3]

Okay,

Thanks for your help, I look forward to an update.

Lewis

[#4]

No worries, drop us another reply if there's any further issues but hoping things go smoothly from here.