cancel
Showing results for 
Search instead for 
Did you mean: 

Re Voucher Not Received

ross57
Interested
Posts: 2
Registered: ‎22-03-2019

Re Voucher Not Received

Hi there 

Im going round the bend and back can someone out there get a grip of my problem.

I signed up for broadband and mobiles ,and told i will receive a voucher for 75 pound,

Back in february 5th only to notice that someone had give a incorrect email address.

And it wasn't me ... Gave someone correct email address on 5th of february to correct problem but only to find voucher  gone to spoof email address HuhHuh.

It lasts for 2 months and coming to end of march so will be out of pocket,as carer i could do with this but nobody can be bothered i signed up because of good feedback ...

Thanks

Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.

 

 

 

2 REPLIES 2
Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Re Voucher Not Received

Hi @ross57

 

Thanks for getting in touch and I am sorry to hear about the mix-up you had with your email address.

I have reviewed your account and have responded via the ticket here

 

Please do not worry, we will get this sorted before your redemption time expires.

ross57
Interested
Posts: 2
Registered: ‎22-03-2019

Re: Re Voucher Not Received

hi warwick

many thanks for your help

 

ross