Re: Order stuck on checking your line
on 01-12-2022 8:03 PM - last edited on 05-12-2022 1:10 PM by Baldrick1
I'm also having this issue, and i'm unable to get through to your helpline due to "High amount of callers right now" message prior to being cut off.
My situation appears to be exactly the same has Greg's here, so I'm hoping the resolution will be the same.
I've noticed the order tracker has been sat on "Checking order status" for 2 days now but have not yet been contacted by plusnet regarding this.
Is there anything you can do to get us moving please?
Re: Order on checking your line
I'll pick this up for you, can you send me a private message with your username please? You'd just need to get your post count up to 5 before getting permissions to send messages by the way.