Re: No fibre broadband connection since switch from BT
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20-12-2018 7:12 AM
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Fixed! Go to the fix.
20-12-2018 11:52 AM
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Hi @Mummapops, thanks for getting in touch.
I am sorry for the issues you have had with the activation of your services. I've looked into the orders and spoken to our suppliers, there was a slight delay in the porting over of your telephone number. This outstanding activity has now been completed and your order is progressing through to completion. I have been advised all should be complete within the next 24 hours.
I do apologise for any inconvenience caused, we'll notify you when it's all active.
Let us know if you require any further assistance
Re: No fibre broadband connection since switch from BT
20-12-2018 11:58 AM
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Moderators Note
This topic has been split from another and moved from Fibre to My Orders
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: No fibre broadband connection since switch from BT
20-12-2018 3:18 PM
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Re: No fibre broadband connection since switch from BT
20-12-2018 3:44 PM
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