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Re: Broadband activation date

FIXED
Baldyhead1
Newbie
Posts: 3
Registered: ‎03-11-2018

Re: Broadband activation date

‎04-11-2018 10:01 AM

My activation date was for 3/11/2018 and nothing no text or email what is going on

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Strat
Community Veteran
Posts: 31,319
Thanks: 1,608
Fixes: 565
Registered: ‎14-04-2007

Re: Broadband activation date

‎05-11-2018 10:26 PM - edited ‎05-11-2018 10:27 PM

Moderator's note:

Post split to its own topic for clarity.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,854
Thanks: 399
Fixes: 87
Registered: ‎22-01-2018

Re: Broadband activation date

Fix

‎06-11-2018 3:17 PM

Hello @Baldyhead1,

 

We are sincerely sorry to hear your services are still not active causing a delay in getting you connected. I can see that you have spoken to my colleague here who has arranged an engineer appointment.

 

We are sorry for any inconvenience this may cause and please let us know how you get on.

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
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