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Pushing back my start date

FIXED
Aline
Newbie
Posts: 2
Registered: ‎17-11-2018

Pushing back my start date

‎18-11-2018 9:24 PM

I've ordered my plusnet package so now I'd like to get my start date pushed back to kick in around the 27th December. (So that'll be to start on the 14th I think. Given it'll take 10 days minimum)

Can a staff member help me with me with this?

Also is it possible to have my equipment sent to a different address that isn't the one the broadband package is for because it's the address I'll be moving to but not the one I'm at currently?

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JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Pushing back my start date

Fix

‎19-11-2018 2:17 PM

Hi @Aline,

 

I've requested the change to the 27th December for you. It'll take a day or so to update so I'll recheck again tomorrow to make sure both orders look good.

 

With regards the router being sent to a different address please PM me the address you want it sending to and I'll get this updated too. 

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