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Problem with my broadband order

Posts: 1
Registered: ‎13-10-2017

Problem with my broadband order

Wondering if someone could help me please, I placed a order to change over to plusnet but on the

order tracking page it says this : 


Checking your line

We've found a potential problem on your telephone line.

We'll look into this and will be in contact with you shortly.


Would someone be able to tell me please what is going on with my order ? 

Thanks : ) 

Plusnet Help Team
Plusnet Help Team
Posts: 5,818
Thanks: 561
Fixes: 213
Registered: ‎01-01-2012

Re: Problem with my broadband order


I can see we've updated your account this morning with the details.

Apologies for any inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team