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Prepaid reward card not received

sre
Interested
Posts: 1
Registered: ‎22-03-2019

Prepaid reward card not received

Hi,

I switched to Plusnet in Jan 2019 .Till now I haven't received instructions on how to claim a £75 prepaid mastercard.Can you check and get this processed please ?Thank you

1 REPLY 1
Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Prepaid reward card not received

Hi @sre

Thanks for getting in touch and I am sorry to hear that you have had issues with the offer when signing up.

I can see that you called recently and spoke with my colleague who has responded via a ticket on your account with further details regarding this. You can view these details here

If you have any questions feel free to get in touch

- Warwick