Showing results for 
Search instead for 
Did you mean: 

Pre-sales broadband speed query

Posts: 42
Thanks: 1
Registered: ‎26-05-2015

Pre-sales broadband speed query

Question #150954446


Hi, my father-in-law is looking to switch his broadband service to PlusNet on my recommendation. He is currently with Virgin Media on their cable service. We are aware that he would need the BT line activated but your estimated broadband speed for him would be 4mb-8mb. Could you confirm this please as we were hoping for closer to 17mb. The details for his property are listed on the ticket/question number posted above.



Plusnet Help Team
Plusnet Help Team
Posts: 6,010
Thanks: 581
Fixes: 220
Registered: ‎01-01-2012

Re: Pre-sales broadband speed query

I've checked the property and unfortunately if you were to take the standard ADSL broadband service the estimated speeds are between 6 and 8mbps.

However Fibre is also available with a higher estimated speed of between 40 and 55mbps.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team