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Pre-Paid MasterCard

COMAHONY
Browser
Posts: 2
Registered: ‎05-11-2019

Pre-Paid MasterCard

I have signed up to your recent offer which included a £40 Mastercard.  It noted on the T&C's within 45 days of signing up I would receive the prepaid card, however, over 50 days later still no card!

4 REPLIES 4
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Pre-Paid MasterCard

Hi @COMAHONY

 

Thank you for getting in touch and I'm sorry to hear you haven't received your cashback yet. 

 

So that we can investigate, can you please PM your account username if a broadband account. 

Should this be mobile, please PM the following details:

 

Full Name:

Address:

Postcode:

Mobile Number: 

Confirm you are the account holder: 

 

Kind regards

OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Pre-Paid MasterCard

Once you have responded via PM @COMAHONY

 

Please let us know via this thread and we will get back to you accordingly. 

 

Kind regards

COMAHONY
Browser
Posts: 2
Registered: ‎05-11-2019

Re: Pre-Paid MasterCard

Hi Ollie,

I’ve sent the pm as required
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Pre-Paid MasterCard

Thanks for that @COMAHONY,

 

I've responded to the PM, please give us a nudge here once you've replied.

 

Thanks.