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Plusnet broadband Awaiting Activation for two - three days

Alunfennell
Interested
Posts: 2
Registered: ‎23-05-2021

Plusnet broadband Awaiting Activation for two - three days

Hello,

My activation for Plusnet Broadband was supposed to be Saturday 22nd of May - and I am still without broadband - Still processing is my Status ... I am  currently working from Home - I need this sorted ASAP .... Help please 

 

regards,

Alun 

 

 

3 REPLIES 3
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Plusnet broadband Awaiting Activation for two - three days

Hi there, thank you for reaching out and I'd like to apologise for the delay which looks to have occurred over the weekend.

 

Looking into the account, it appears that the router is now in the process of being authenticated, and the orders to provide a service have completed.

 

Please let us know if you're still having problems connecting to the internet.

 

-Adam - Plusnet Leeds

 Adam
 Plusnet Help Team - Leeds
Alunfennell
Interested
Posts: 2
Registered: ‎23-05-2021

Re: Plusnet broadband Awaiting Activation for two - three days


Good morning Adam - Many thanks for your response this morning.


I the last few minutes it went live .... thank you very much.

 

have a nice day 

 

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Plusnet broadband Awaiting Activation for two - three days

You too @Alunfennell

 

Feel free to reach out if you need any further assistance at all.

 

-Adam

 Adam
 Plusnet Help Team - Leeds