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Plusnet Reward

Skydiver69UK
Hooked
Posts: 6
Registered: 3 weeks ago

Plusnet Reward

I have recently received my email regarding claiming my Plusnet Reward, however the links are not working! I get the following message

This page isn't working at the moment
If the problem continues, contact the site owner.
HTTP ERROR 464

 

I have tried from my PC and my mobile phone with no success.

Can anyone help with this for me?

11 REPLIES 11
Baldrick1
Moderator
Moderator
Posts: 13,540
Thanks: 6,583
Fixes: 457
Registered: ‎30-06-2016

Re: Plusnet Reward

Moderator's note:
Post released from the automatic Spam Filter and duplicate deleted.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

corringham
Seasoned Champion
Posts: 1,614
Thanks: 862
Fixes: 23
Registered: ‎25-09-2015

Re: Plusnet Reward

HTTP 464. The load balancer received an incoming request protocol that is incompatible with the version config of the target group protocol.

I suspect this error is a symptom of yesterday's Amazon AWS outage. If so it may fix itself shortly.

Skydiver69UK
Hooked
Posts: 6
Registered: 3 weeks ago

Re: Plusnet Reward

Still no access to the links in the email.

Are there any Plusnet staff that can look into this?

Christopher_G
Plusnet Help Team
Plusnet Help Team
Posts: 14
Thanks: 22
Fixes: 1
Registered: ‎11-12-2024

Re: Plusnet Reward

Hi @Skydiver69UK 

Could you try clearing your cache/cookies and trying again? If you have a VPN enabled, it may be worth trying with it turned off.

Let us know if it works.

Chris

Skydiver69UK
Hooked
Posts: 6
Registered: 3 weeks ago

Re: Plusnet Reward

I have tried on 2 different browsers. Tried clearing cache/cookies. VPN is turned off. 

Nothing is working! And like a lot of people the reward was one of the things that attracted me to Plusnet.

 

I hope there is someone here who can get this sorted for me, I don't want to get to the 2 month time limit and miss out.

Townman
Superuser
Superuser
Posts: 27,627
Thanks: 12,287
Fixes: 230
Registered: ‎22-08-2007

Re: Plusnet Reward

Might help if you can post the links which are not working for you.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Skydiver69UK
Hooked
Posts: 6
Registered: 3 weeks ago

Re: Plusnet Reward

The links that are not working are
<Redacted>
<Redacted>

and 

http://url8655.plusnetrewards.com/ls/click?upn=u001.hOJhIYWTApOSvjnb5-2FCakIzSfQ9X2DnnVFI-2BMP9ESFqD...

Moderator's note:
Personal information removed from a public forum (to an area that staff can see).
Skydiver69UK
Hooked
Posts: 6
Registered: 3 weeks ago

Re: Plusnet Reward

Well now I have managed to find a work around

From the email I right clicked and selected 'open link in new InPrivate window'.
Ignored the warning and selected continue to site.
Then it worked!
Hopefully I haven't just given my details to some internet scammers!

jab1
The Full Monty
Posts: 22,343
Thanks: 7,753
Fixes: 330
Registered: ‎24-02-2012

Re: Plusnet Reward


@Skydiver69UK wrote:


Hopefully I haven't just given my details to some internet scammers!


You haven't.

John
Townman
Superuser
Superuser
Posts: 27,627
Thanks: 12,287
Fixes: 230
Registered: ‎22-08-2007

Re: Plusnet Reward

Well … I’m shocked that these links take one direct to a page displaying names.  They worked for me with no issues.  Makes one wonder if there’s an issue with your device?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
The Full Monty
Posts: 22,343
Thanks: 7,753
Fixes: 330
Registered: ‎24-02-2012

Re: Plusnet Reward

Worked for me, too.

John