cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet Protect cancellation query

LindyTownsend
Newbie
Posts: 1
Registered: ‎05-12-2020

Plusnet Protect cancellation query

Hi  I've recently joined Plusnet and chose to sign up to Plusnet Protect.  However, I only intended to install it on my tablet as the only pc I have at home is my work pc which I won't be able to install it on to as that is my employer's equipment.  I therefore want to cancel my order but when I click on Remove Add On nothing happens (probably because its not installed).  How do I cancel this and let Plusnet know ai have made a mistake and want to cancel that add on within the 14 day period.   Should I call Customer Service?