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PlusNet - worse than useless

douglasleith
Hooked
Posts: 8
Thanks: 4
Registered: 29-05-2017

PlusNet - worse than useless

Placed order on 3rd May. From 15th May onwards have been told "we just need another 24 hours". Then at end of last week said connection would be 31st May "but we don't have any confidence in that date either" the assistant said.

I was also told " we are on top of this" but no-one phones back and they didn't even know they haven't ordered a router. I had to tell them.

If anyone is thinking of joining PlusNet, don't bother.
1 REPLY
Moderator
Moderator
Posts: 16,530
Thanks: 1,782
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Registered: 06-04-2007

Re: PlusNet - worse than useless

Moderator's note:

Locked as duplicate post: https://community.plus.net/t5/Plusnet-Feedback/PlusNet-worse-than-useless/m-p/1444015

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still