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Please Help me!

Posts: 1
Registered: ‎20-07-2020

Please Help me!

I'm waiting for activation from weeks. Whenever I call to ask for information , they tell me to wait to talk to another operator, hours of waiting!!! Today I expected the engineer all day (they told me that there was an external problem, so the engineer intervention was needed). Then I called and there is not engineer intervention booked (I have emails and text confirmation ). Also, apparently my order is not complete and I received the router weeks ago. Absurd! I think I have to cancelled my request because there is not solution. I'm spending my days calling the customer service. Soon I have to pay the next bill and I never used anything... Shame!!!
Posts: 21,995
Thanks: 4,590
Fixes: 510
Registered: ‎06-04-2007

Re: Please Help me!

Moderator's note(s):

Thread moved from General Chat to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still