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Placed order - has appointment been made?

Registered: ‎03-12-2019

Placed order - has appointment been made?

I have one question I book appointment for broadband on the 18th Dec but i didn’t receive any message So I don't know if I made an appointment. I order online today

Moderator's note by Mike (Mav): Thread title edited to reflect issue.
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Re: Placed order - has appointment been made?

Thanks for getting in touch @binxiao 

I'm sorry for the delayed response and there's some confusion about your order.

Could you PM me your account username so I can look into this for you please?

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I no longer have a regular presence here as I've moved on to a new role within Plusnet.

 Anoush Mortazavi