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Placed order but received no email confirmation

Newbie
Posts: 1
Registered: ‎14-11-2018

Placed order but received no email confirmation

Hi, placed an order for broadband but have not received any email confirmation. Please could you set my expectation of when I should have the service up and running?
Many thanks
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 8,116
Thanks: 983
Fixes: 399
Registered: ‎01-01-2012

Re: Placed order but received no email confirmation

Sorry to hear this.

I've tried to locate your account using the details in your profile but I've been unable to do this.

If you can drop me a PM with your full address I can look into this further

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team