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Phoneline update

FIXED
rorantar
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: ‎14-01-2019

Phoneline update

Can someone update me on my phone transfer?

I had my BB upgraded to Fibre on 4/3. The package included transferring my phone line/number from BT. Now, nearly three weeks later, I've still not received any communication to indicate when this will take place. 

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Phoneline update

Thanks for your post @rorantar 

I'm sorry for the delay with processing your phone order.

I've now put this through and we'll confirm your transfer date within 24-48 hours.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
rorantar
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: ‎14-01-2019

Re: Phoneline update

Fix

Thanks for picking this up, Gandalf. I have now received a transfer date of 9/4.