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Phoneline update

FIXED
rorantar
Hooked
Posts: 9
Thanks: 2
Fixes: 1
Registered: ‎14-01-2019

Phoneline update

Can someone update me on my phone transfer?

I had my BB upgraded to Fibre on 4/3. The package included transferring my phone line/number from BT. Now, nearly three weeks later, I've still not received any communication to indicate when this will take place. 

2 REPLIES 2
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,630
Thanks: 6,150
Fixes: 1,018
Registered: ‎21-04-2017

Re: Phoneline update

Thanks for your post @rorantar 

I'm sorry for the delay with processing your phone order.

I've now put this through and we'll confirm your transfer date within 24-48 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
rorantar
Hooked
Posts: 9
Thanks: 2
Fixes: 1
Registered: ‎14-01-2019

Re: Phoneline update

Fix

Thanks for picking this up, Gandalf. I have now received a transfer date of 9/4.