Phoneline activated, no broadband activation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Phoneline activated, no broadband activation
Phoneline activated, no broadband activation
04-09-2018 5:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phoneline activated, no broadband activation
04-09-2018 5:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Phoneline activated, no broadband activation
04-09-2018 7:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @eunhahk,
I'm sorry your services weren't working straight away.
They needed a little bit of manual intervention and I'm glad it's all up and running for you.
Should you need us for anything else please feel free to get back in touch!
Thanks.
Re: Phoneline activated, no broadband activation
06-09-2018 1:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And I have exactly the same problem.
Phone moved 3am today, still no broadband.
Re: Phoneline activated, no broadband activation
06-09-2018 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Connected now. 12 hours wait.
Re: Phoneline activated, no broadband activation
06-09-2018 3:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @loudham
I am sorry for the delay in your service activating.
The account needed a few settings updating to get you connected, glad to see that this has worked and you are now able to connect.
Should you have any further questions please do not hesitate to get back in touch.
Kind Regards
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Phoneline activated, no broadband activation