cancel
Showing results for 
Search instead for 
Did you mean: 

Phone line activated 2 days ago, broadband not

FIXED
tabasco84
Interested
Posts: 2
Registered: ‎20-03-2019

Phone line activated 2 days ago, broadband not

I recently switched from Talk Talk to Plusnet.

 

My phoneline was switched as scheduled on the 18th, however my broadband which was due to activate on the 19th is still not live.

 

I haven't received anything to indicate a delay, or a new expected date, so was just wondering if there was a reason for the delay and how long it might take to get up and running.

 

Thanks in advance,

Paul

3 REPLIES 3
Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Phone line activated 2 days ago, broadband not

Fix

Hi @tabasco84

 

Thank you for getting in touch and I am sorry to hear that there has been a delay in your broadband activating.

I have had a look through your account and have responded via a ticket here

 

If you have any further questions please feel free to get in touch.

 

tabasco84
Interested
Posts: 2
Registered: ‎20-03-2019

Re: Phone line activated 2 days ago, broadband not

All working, thanks for the assistance!

abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: Phone line activated 2 days ago, broadband not

Glad to hear @tabasco84.

 

Just let us know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team