Phone line activated 2 days ago, broadband not

[#1]

I recently switched from Talk Talk to Plusnet.

My phoneline was switched as scheduled on the 18th, however my broadband which was due to activate on the 19th is still not live.

I haven't received anything to indicate a delay, or a new expected date, so was just wondering if there was a reason for the delay and how long it might take to get up and running.

Thanks in advance,

Paul

[#2 · Accepted solution]

Hi @tabasco84

Thank you for getting in touch and I am sorry to hear that there has been a delay in your broadband activating.

I have had a look through your account and have responded via a ticket here

If you have any further questions please feel free to get in touch.

[#3]

All working, thanks for the assistance!

[#4]

Glad to hear @tabasco84.

Just let us know if you need anything else.