Phone and broadband different activation days

[#1]

I have recently switched over from EE to Plusnet. I had a text to say my phone line went live this morning and noticed a previous text that said my broadband will go live on tomorrow's date. As my phone line has moved over I now have no broadband connection. Is this usual to have no broadband for potentionally over 24 hrs? I assumed when I switched everything would move over together like it has with previous companies ive used in the past.

[#2]

You'll most likely find they both activate today. The broadband notification should mean that it's active by midnight tonight, so you shouldn't be without too long.

[#3]

Hi @Niczx91

I can see that this went live shortly after your post - glad things are up and running, please let us know if there's anything else you need.

Thanks @Chris for checking in on this one.

Regards,

Dave