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Phone Add Ons stuck in activation

Posts: 67
Thanks: 8
Registered: ‎28-05-2022

Phone Add Ons stuck in activation

Hi got issue on account that needs fixing. I activated the free add one for home phone. Caller protect etc but it's been stuck on waiting for activation for months and can't change anything else because of it. Can someone from the team sort this for me please. Thank you.
Plusnet Help Team
Plusnet Help Team
Posts: 1,833
Thanks: 391
Fixes: 87
Registered: ‎22-01-2018

Re: Phone Add Ons stuck in activation

Cheers for getting in touch @Darren8282, I'm sorry for the delay in getting back to you. 


I have fixed this for you and all features will be fully operational within 24 hours. There should also be no message now preventing the addition of other additions. 


Let me know if you need any further help!

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team