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Payment

Deborah1973
Newbie
Posts: 1
Registered: ‎28-04-2022

Payment

Hi you have took £43 out my bank can you tell me why my payment is only £23 so I don't no why u have took 43
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,846
Thanks: 874
Fixes: 220
Registered: ‎27-04-2007

Re: Payment

Hi there Deborah, I'm sorry to see this. I've just checked and £43 isn't the amount we're seeing against your account for the latest bill. If that's what you've seen having been taken could you send us a screenshot or a photo please? You can send that through on a private message on here to me if you like. Just to make you aware our pricing has changed recently at the start of this month but it sounds like there might be a separate issue here.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team