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Out of contract - trying to get into a new contract

edwarduk
Newbie
Posts: 3
Registered: ‎28-04-2013

Out of contract - trying to get into a new contract

Hello

 

I'm on Unlimited Fibre extra with UK calling. I'm out of contract and Plusnet bills me £49.98pm for the privilege (including line rental)

 

For new customers I see the 12 month contract offer is £27.99 (including line rental) which together with UK calling of £9pm comes to £36.99 - a difference of £12.99pm

 

I can't seem to put myself into a new contract via the plusnet website.  Please could a Plusnet agent intervene and do it on my behalf.  Obviously  someone will need to call me for authorisation for the new 12 month contract.

 

I assume I will get a new router/modem.

 

Cheers   😊