Ordered yesterday, phone line active today and I can see ADSL active on the line - authenticate date

[#1]

Hi,

So far really impressed with the ordering process. I ordered ADSL (countryside so no fibre)  yesterday and the line went active in minutes. I have a spare router I plugged into the line to see what I could see. Line is already active for ADSL but I can authenticate using my username@plusdsl.net I guess this is because it hasn't been passed through to OpenReach yet?

I know the official line is that it takes 5 days from line activation to broadband going live but as it all happened so quickly does anyone @ plusnet have any idea how long this should take before I can use it?

Thanks
Carl

[#2]

Thanks for your post @cmwetton and apologies for the delayed response

I can confirm your order is due to complete on the 27th

If there's anything else we can help with let us know