Ordered yesterday, phone line active today and I can see ADSL active on the line - authenticate date
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Ordered yesterday, phone line active today and I can see ADSL active on the line - authenticate date
22-10-2020 3:10 PM
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Hi,
So far really impressed with the ordering process. I ordered ADSL (countryside so no fibre) yesterday and the line went active in minutes. I have a spare router I plugged into the line to see what I could see. Line is already active for ADSL but I can authenticate using my username@plusdsl.net I guess this is because it hasn't been passed through to OpenReach yet?
I know the official line is that it takes 5 days from line activation to broadband going live but as it all happened so quickly does anyone @ plusnet have any idea how long this should take before I can use it?
Thanks
Carl
Re: Ordered yesterday, phone line active today and I can see ADSL active on the line - authentica...
25-10-2020 2:31 PM
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Thanks for your post @cmwetton and apologies for the delayed response
I can confirm your order is due to complete on the 27th
If there's anything else we can help with let us know
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