Order update
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Order update
07-11-2018 6:43 PM
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Hi
Can someone give me an update on my house move order
I have heard nothing for days and am greeted with wait times of 60 minutes on the phone
It is such poor service
Andrew
Re: Order update
07-11-2018 6:53 PM
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This topic has been moved from Broadband to My Orders
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Re: Order update
08-11-2018 2:45 PM
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Hi @athulla,
Thanks for getting in touch.
I'm sorry that you haven't received an update and experienced a long waiting time when you called us. It's not ideal, please accept our apologies for any inconvenience.
I have checked your order and responded here.
If you need any further assistance, please let us know.
Thanks.
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