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Order update as cannot get through on the phone

Markwallwork0
Dabbler
Posts: 24
Registered: ‎01-10-2018

Order update as cannot get through on the phone

‎01-10-2018 6:13 PM

Not a good start to my Plusnet life . No chance ever of getting through on the phone . Can someone please confirm if my order and engineer visit is scheduled for the 12th Oct to install line ? It doesn’t say anything on my account and I need an update to confirm

Thanks
Mark
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Order update as cannot get through on the phone

‎02-10-2018 2:24 PM

Sorry to hear that.

From what I can see you contacted us yesterday evening and we've confirmed the order date.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Order update as cannot get through on the phone

‎02-10-2018 3:28 PM

Moderators Note.
Moved to My Order from Broadband.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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