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Order tracker page 404

Newbie
Posts: 3
Registered: ‎15-11-2018

Order tracker page 404

Hi

 

Ordered a Fibre broadband package early last week. (Was supposed to get it activated today, but turns out it hadn't been processed?? anyway, that's another issue. Got a new order placed now)

 

So I thought I'd follow the order on the order tracker on my Plusnet account online, but that just 404s. How can it not exist?

Cheers,

Kris

4 REPLIES 4
Newbie
Posts: 3
Registered: ‎15-11-2018

Re: Order tracker page 404

Oops, meant to post this in My Orders. Can someone move it over please?

Moderator
Moderator
Posts: 24,613
Thanks: 4,438
Fixes: 1,130
Registered: ‎11-01-2008

Re: Order tracker page 404


Moderators Note


This topic has been moved from My Router to My Orders

 


 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Newbie
Posts: 3
Registered: ‎15-11-2018

Re: Order tracker page 404

Eh, doesn't matter, I've cancelled my order.

Plusnet Help Team
Plusnet Help Team
Posts: 18,023
Thanks: 5,761
Fixes: 963
Registered: ‎21-04-2017

Re: Order tracker page 404

Hi there.

I'm disappointed to see we didn't process your order in a timely fashion and you've cancelled as a result. I'd like to thank you for choosing Plusnet as your service provider in the first instance and wish you all the best with whoever you go with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team