Order tracker gobbledygook
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- Order tracker gobbledygook
14-11-2016 10:36 AM
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Hello, the order tracker says "Your phone service will be active on 15th November 2016" for the phone line, but this for the Fibre "
Your order is due to complete
The engineer appointment to install your broadband service is booked for %appointmentDate% between %appointmentStartTime% and %appointmentFinishTime%."
Will the phone and broadband change at the same time, or will there be a period when I have phone but no internet?
Thanks
Fixed! Go to the fix.
14-11-2016 2:10 PM
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Eeek, I'll get that fed back.
Both services are due to go live tomorrow, are you ok to let me know how you get on?
Matty
Re: Order tracker gobbledygook
14-11-2016 2:14 PM
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That's great thanks. I'll definitely let you know.
Thanks again.
Re: Order tracker gobbledygook
15-11-2016 3:19 PM
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All up and running, thanks.
Re: Order tracker gobbledygook
15-11-2016 4:02 PM
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Moderator's note by Mike (Mav): I have changed the fix to MattyC as per message #2.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Order tracker gobbledygook
15-11-2016 4:09 PM
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Great stuff, thanks for confirming.
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