I've received an email and text confirming my phone line switch and broadband switch dates however the tracking still says we are checking your line leaving me concerned there's a problem with my order.
Fixed! Go to the fix.
Thanks for getting in contact, I can see your orders are progressing smoothly and due for completion on 21/03/2018. Your router has been ordered and should be with you in the next few days. Apologies for the confusion there has been.
If you need any further assistance don't hesitate to let us know
| Alice Baillie|
Plusnet Help Team