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Order progress txt and email
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Order progress txt and email
‎25-08-2016 9:17 PM - edited ‎25-08-2016 9:20 PM
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Just got txt and email to say phone goes live 9th sept and broadband will go active on . As far as I'm aware a . Is not a date 😂 used the track order bit of PN account and see phone 9th sept broadband bit shows
Your order is due to complete
The engineer appointment to install your broadband service is booked for %appointmentDate% between %appointmentStartTime% and %appointmentFinishTime%.
Unavailable at this time? Change it up to two working days before - just call us on 0800 432 0200.
Someone give me a clue of the date will it be the 9th and can staff member check make sure no problems with order.
Also why do i need to be available for broadband to be done surely there's no need to come inside.
Thanks
Your order is due to complete
The engineer appointment to install your broadband service is booked for %appointmentDate% between %appointmentStartTime% and %appointmentFinishTime%.
Unavailable at this time? Change it up to two working days before - just call us on 0800 432 0200.
Someone give me a clue of the date will it be the 9th and can staff member check make sure no problems with order.
Also why do i need to be available for broadband to be done surely there's no need to come inside.
Thanks
Message 1 of 7
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Re: Order progress txt and email
‎26-08-2016 4:17 PM
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Message 2 of 7
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Re: Order progress txt and email
‎26-08-2016 4:32 PM
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@adamwalker
Thanks i sent pm but i used live chat this morning and they confirmed order is going ahead fine for 9th just error with broadband bit of order tracker
Thanks i sent pm but i used live chat this morning and they confirmed order is going ahead fine for 9th just error with broadband bit of order tracker
Message 3 of 7
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Re: Order progress txt and email
‎26-08-2016 4:45 PM
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Message 4 of 7
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Re: Order progress txt and email
‎09-09-2016 12:07 PM
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Just got txt and email to say phone line has been taken over and is active broadband to follow in next few days wtf is all that about it ? It's supposed to be done today
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Re: Order progress txt and email
‎13-09-2016 3:53 PM
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Message 6 of 7
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Re: Order progress txt and email
‎13-09-2016 4:02 PM
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