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Order processing

Posts: 19
Thanks: 1
Registered: ‎03-08-2016

Order processing

Hello. Like 4 days ago I ordered fibre and the sales rep said if i were to order plusnet i wouls have working broadband in 10 days. It has been 4 days and the order is still processing, 2 days ago on the live chat a person said on that day the order would finish processing on that day.

I am expecting broadband in 6 days (like the sales rep said) but the
order hasnt been processed.
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: Order processing

Hi huntlol,

Welcome to the forums and thank you for getting in touch with us regarding this. Can you private message me your Username please for the account and I will look through the order for you.