Order placed 10th Nov - Still not received router
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Order placed 10th Nov - Still not received router
08-12-2020 5:06 PM - edited 08-12-2020 5:07 PM
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Hi, I am feeling rather frustrated as I placed my order on 10th Nov, there was initially an issue whereby engineer did not come on specified date, now engineer has been today and dial tone is ready. Engineer was surprised router has not arrived as otherwise I could be using the service.
Plusnet were quick to take my payment but I cannot use the service,
Please sent router asap.
I have also tried ringing plusnet but line says too many callers and cancels call.
Re: Order placed 10th Nov - Still not received router
09-12-2020 5:15 PM
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Re: Order placed 10th Nov - Still not received router
09-12-2020 6:03 PM - edited 09-12-2020 6:04 PM
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Hi CinderEla, please could you look into my issue too? https://community.plus.net/t5/My-Order/New-router-hasn-t-arrived-even-though-my-service-has-been/td-...
Re: Order placed 10th Nov - Still not received router
10-12-2020 10:56 AM
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