I signed up, got all the emails saying order would be processed etc, then got a letter "welcome to plusnet" and heard nothing since at all. When I look on my account, it says I am waiting for an answer to a question that has been raised . See txt below.
I have responded to this, asking what is going on, but still heard nothing. Is there some huge backlog?
This question has been raised because a Unlimited UK & Mobile Calls sign up was attempted, but failed because the telephone number ******** is already in use on another Unlimited UK & Mobile Calls account. Please verify that this is the case, and resolve any issues with the account to allow the customer to sign up.