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Order due to go live yesterday but didnt happen
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Order due to go live yesterday but didnt happen
14-06-2019 10:47 AM
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My broadband contract was due to go live yesterday, the 13rd. It hasn't. I'd received email from Plusnet to say that my phone service with them was now live. But there was no text message about my broadband service. Can anyone help me?
Thanks.
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Re: Order due to go live yesterday but didnt happen
14-06-2019 2:07 PM
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Sorry to hear this @hoadinh33
I can see you've called in and we've manually activated your account which has got you online.
Let us know if you have any further issues
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Re: Order due to go live yesterday but didnt happen
14-06-2019 3:15 PM
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Thanks, I contacted the support team and its up and running now
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- Order due to go live yesterday but didnt happen