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Order activation
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Order activation
13-08-2021 8:20 PM
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Disappointing that there is very little information given when waiting to be activated. Existing provider removed services at 1am today. Still waiting for plusnet to activate anything at 20.15. I work from home and have been without Internet all day and unable to work. No indication of a time when it will be switched over. Surely something like this could be tracked/monitored?
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Re: Order activation
13-08-2021 8:50 PM
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The standard info that you will have got is any time up to midnight - same as any ISP change..
Give them a call in the morning if it is still not working
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Re: Order activation
14-08-2021 1:05 PM
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Looks like you're all sorted now @scottmg84
Feel free to reach out if you have any further queries at all.
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