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Order activation

scottmg84
Browser
Posts: 1
Registered: ‎13-08-2021

Order activation

Disappointing that there is very little information given when waiting to be activated. Existing provider removed services at 1am today. Still waiting for plusnet to activate anything at 20.15. I work from home and have been without Internet all day and unable to work. No indication of a time when it will be switched over. Surely something like this could be tracked/monitored?
2 REPLIES 2
Mustrum
Community Veteran
Posts: 3,069
Thanks: 786
Fixes: 73
Registered: ‎13-08-2015

Re: Order activation

The standard info that you will have got is any time up to midnight - same as any ISP change..

Give them a call in the morning if it is still not working

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Order activation

Looks like you're all sorted now @scottmg84

Feel free to reach out if you have any further queries at all.

 Adam
 Plusnet Help Team - Leeds