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Order Update

AndrewDacey
Interested
Posts: 1
Registered: ‎05-10-2018

Order Update

Hi,

 

I placed an order with you to transfer my Broadband and Landline from Sky to yourselves. Since then I haven't heard anything.

 

I've paid my first bill and kept an eye on the order tracker however nothing appears to be progressing. Are you able to shed any light on the current status of my order? I have raised a support ticket but yet to get a reply, ringing through to you guys I'm getting no answer so I find myself here.

 

Look forward to hearing back from you.

 

Thanks Smiley

1 REPLY 1
AishaK
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: Order Update

Hi Andrew,

 

I apologise for the delay in response.

 

I have looked into your account and left a ticket regarding your query. You can view this here

 

Should you have any further queries, please let us know.

 

Thank you,

 

Aisha