Order Update please
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Order Update please
03-06-2019 2:34 PM
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Hello,
Waiting on my activation I decided to have a read at some forum topics, wish I hadn't. I hope my order is being looked at I can't stand the moaning from the wee yins.
Give me an activation date please.
Ta
Re: Order Update please
03-06-2019 3:01 PM
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Thanks for getting in touch @2meplz.
We'll get this chased up for you and the open ticket updated shortly
Re: Order Update please
04-06-2019 2:59 AM
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Thanks for reply.
The 10th before phone line activation no mention of broadband activation.
I've had to buy a data package to get online after paying TalkTalk and yourselves for this month at a Total cost of £70 (£38 TalkTalk, £23 PlusNet and £20 Giffgaff data, This can't be right and I'm very disappointed in the service so far.
Order first placed on the 11th of may and only just received my phone activation date. I had no hassle from Sky, BT or TalkTalk when switching.
Regards,
Disgruntled customer.
Re: Order Update please
04-06-2019 10:35 AM
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Thanks for getting back to us @2meplz
I can confirm that both services will be going live the same day.
Unfortunately the date given is the earliest we can get you up and running.
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