Order Tracking Query
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Order Tracking Query
02-08-2016 3:07 PM
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I upgraded to Fibre yesterday, and was wondering if there was anyway to track the order via the Member Centre? I've looked at the Order Tracker section, but this just details my previous order (when I initially joined Plusnet).
Thanks.
Re: Order Tracking Query
02-08-2016 3:15 PM
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Re: Order Tracking Query
02-08-2016 3:17 PM
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Thanks for the update. That's disappointing; I was told it shouldn't be a long wait yesterday. I wasn't expecting 10 days. any reason for the knock back?
Re: Order Tracking Query
02-08-2016 3:19 PM
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Re: Order Tracking Query
02-08-2016 3:21 PM
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Any chance a note can be added to the order to see if an engineer can get out to the area before the 12th August? Seems a long wait if I'm being honest.
Re: Order Tracking Query
02-08-2016 3:23 PM
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Re: Order Tracking Query
02-08-2016 3:42 PM
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Ok.
When the new hub arrives, am I to set that up? Will it work with my existing b'band? Or am I to wait until I receive confirmation that the fibre upgrade has been completed?
Re: Order Tracking Query
02-08-2016 4:10 PM
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Re: Order Tracking Query
04-08-2016 10:13 AM
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Thanks for the update. My hub arrived yesterday. Is my fibre activation still showing as live on the 12th, or has it been brought forward at all?
Re: Order Tracking Query
04-08-2016 11:44 AM
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