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Order Status

hebburn68
Hooked
Posts: 6
Registered: 19-09-2017

Order Status

Hello. We have ordered unlimited fibre broadband and it was due to complete yesterday but it’s still not changed. Any suggestions?
3 REPLIES
Moderator
Moderator
Posts: 26,422
Thanks: 1,451
Fixes: 81
Registered: 14-04-2007

Re: Order Status

Moderator's note by Dick (Strat) Topic moved to 'My Order' to raise its profile.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Manny7860
Aspiring Pro
Posts: 191
Thanks: 33
Fixes: 2
Registered: 19-11-2017

Re: Order Status

More likely down to engineer availability. What's it state on dsl checker?
Excellent!
Plusnet Help Team
Plusnet Help Team
Posts: 7,183
Thanks: 2,033
Fixes: 359
Registered: 21-04-2017

Re: Order Status

It looks like your fibre activation has been delayed to the 4th January due to engineer availability.

 

Apologies that this wasn't communicated out to you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team