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Order Status

hebburn68
Hooked
Posts: 6
Registered: ‎19-09-2017

Order Status

Hello. We have ordered unlimited fibre broadband and it was due to complete yesterday but it’s still not changed. Any suggestions?
3 REPLIES
Moderator
Moderator
Posts: 27,360
Thanks: 1,900
Fixes: 179
Registered: ‎14-04-2007

Re: Order Status

Moderator's note by Dick (Strat) Topic moved to 'My Order' to raise its profile.

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

Manny7860
Aspiring Pro
Posts: 201
Thanks: 33
Fixes: 2
Registered: ‎19-11-2017

Re: Order Status

More likely down to engineer availability. What's it state on dsl checker?
Excellent!
Plusnet Help Team
Plusnet Help Team
Posts: 10,158
Thanks: 3,206
Fixes: 513
Registered: ‎21-04-2017

Re: Order Status

It looks like your fibre activation has been delayed to the 4th January due to engineer availability.

 

Apologies that this wasn't communicated out to you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team