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Order Status

hebburn68
Hooked
Posts: 6
Registered: ‎19-09-2017

Order Status

Hello. We have ordered unlimited fibre broadband and it was due to complete yesterday but it’s still not changed. Any suggestions?
3 REPLIES 3
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Order Status

Moderator's note by Dick (Strat) Topic moved to 'My Order' to raise its profile.

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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Manny7860
Aspiring Pro
Posts: 216
Thanks: 34
Fixes: 2
Registered: ‎19-11-2017

Re: Order Status

More likely down to engineer availability. What's it state on dsl checker?
Excellent!
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Order Status

It looks like your fibre activation has been delayed to the 4th January due to engineer availability.

 

Apologies that this wasn't communicated out to you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet