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Order Activation

thatguykram
Interested
Posts: 1
Registered: ‎17-09-2018

Order Activation

We've had an openreach engineer out to install the line and they have said it's all good to go. However, we haven't heard anything back about when the line itself will be activated. Today was meant to be activation date, is there a time when this will be done?

1 REPLY 1
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Order Activation

Hello @thatguykram

 

I have had a look into your account, there is a ticket raised to confirm your order status. You can view this on your member portal by Clicking Here

 

Please let me know if there is anything else I can do to assist you.