Openreach installed on time (yay!)...Plusnet router posted after the installation date
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Openreach installed on time (yay!)...Plusnet router posted after the installation date
29-12-2016 10:33 AM
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Re: Openreach installed on time (yay!)...Plusnet router posted after the installation date
29-12-2016 11:22 AM
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Glad you got some of your installation working, not sticking up for Openreach, but in my experience, they do try and a lot of pitfalls do occur on new builds.
Re: Openreach installed on time (yay!)...Plusnet router posted after the installation date
29-12-2016 11:37 AM
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Re: Openreach installed on time (yay!)...Plusnet router posted after the installation date
29-12-2016 11:46 AM
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Agreed, to be honest I was expecting the Openreach part to fail, so pleasantly surprised when their part went as well as it did.
It's just disappointing that the easier part, within Plusnet's control, failed...posting out the router in time, especially, as I'd booked this in several weeks ago. Therefore no reason for the dispatch to occur after the installation date.
Re: Openreach installed on time (yay!)...Plusnet router posted after the installation date
29-12-2016 9:22 PM
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Re: Openreach installed on time (yay!)...Plusnet router posted after the installation date
30-12-2016 8:45 AM
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Hello @dpflaeger
I'm really sorry to hear your router was ordered late. Looking through your account I can see that you've received your router and you're back online from yesterday.
If there's anything I can help with please feel free to let me know.
If this post resolved your issue, please click the 'This fixed my problem' button
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- Openreach installed on time (yay!)...Plusnet route...